General Terms and Conditions.

Last updated: September 2026

1. Scope, Contracting Parties

These General Terms and Conditions apply to all contracts for participation in the "AI Business Manager" program as well as further services (including talks, workshops, online and in-person seminars, certificate programs, mentoring, and access to the learning platform) between Innovationswerkstatt (Team Prof. Venker) GmbH, Malteserplatz 18, 92224 Amberg ("Provider", "we") and the respective participant or the booking company ("Customer"). AI Business Manager is offered as an education brand of the Digital Management School under the auspices of the Provider. Deviating terms from the Customer shall only apply if we have expressly agreed to them in writing.

If a private individual books for private purposes (a consumer within the meaning of Section 13 of the German Civil Code, BGB), the consumer-protection provisions apply in addition to the general provisions of these Terms, in particular the right of withdrawal under Section 7. If a company or a person books as part of their commercial or self-employed activity (a business within the meaning of Section 14 BGB), no statutory right of withdrawal applies; the provisions on withdrawal and rebooking under Section 5 apply instead.

2. Services

The exact content, scope, and structure of the respective booked program follows from the current service description on this website or from the individual booking confirmation. We reserve the right to make program changes (e.g., replacing individual speakers, adjusting the order of modules), provided such changes do not materially alter the overall character of the program and are reasonable for the Customer.

Individual content (e.g., accompanying materials, blog posts, illustrations) may have been created in whole or in part with the assistance of AI systems and subsequently reviewed editorially. It serves for inspiration, orientation, or didactic illustration. We provide no guarantee regarding the accuracy, completeness, or legal usability of AI-assisted interim results.

3. Conclusion of Contract

The presentation of the program on this website does not constitute a binding offer on our part, but rather an invitation to the Customer to submit an offer (e.g., by completing a registration form or an informal email inquiry). The contract is only concluded upon our explicit confirmation (by email or in text form). We reserve the right to decline a booking without stating reasons, for example if capacity is fully booked.

4. Prices and Payment

For businesses, the stated prices are net prices plus the applicable statutory value-added tax, unless stated otherwise. For consumers, prices are shown as total prices including VAT and any other price components. Unless individually agreed otherwise, the invoice amount is due before the service begins. We accept payment by bank transfer as well as via the payment methods specified in the booking confirmation. In the event of late payment, we are entitled to withhold the provision of further services until payment is received.

5. Withdrawal and Rebooking by Businesses

For bookings by businesses (Section 14 BGB), the following applies: withdrawal from the booking is possible up until the program start. Unless individually agreed otherwise, the following cancellation fees apply upon withdrawal, to cover preparation and reservation costs already incurred:

• up to 6 weeks before the program start: 35% of the agreed fee
• up to 3 weeks before the program start: 50% of the agreed fee
• within 3 weeks of the program start: 100% of the agreed fee

The Customer remains free to prove that we incurred a substantially lower loss, or no loss at all. Rebooking to a later date is possible upon request and requires our written consent; it does not constitute a withdrawal within the meaning of this clause.

6. Substitute Participation

Up until the program start, the Customer may name another suitable person as a substitute participant, provided their participation is compatible with the purpose of the program. We are entitled to refuse substitute participation for good cause.

7. Right of Withdrawal for Consumers

The following provisions apply exclusively if you book with us as a consumer (Section 13 BGB), i.e., not as part of your commercial or self-employed activity.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded. To exercise your right of withdrawal, you must inform

by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below for this purpose, although this is not required. To meet the withdrawal deadline, it is sufficient for you to send your notice of the exercise of the right of withdrawal before the withdrawal period expires.

Effects of Withdrawal

If you withdraw from this contract, we must repay all payments we have received from you without undue delay, and at the latest within fourteen days from the day on which we received notice of your withdrawal. For this repayment, we will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you.

If you requested that program participation begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up until the point at which you inform us of the exercise of the right of withdrawal regarding this contract, compared to the total scope of services provided for in the contract.

Model Withdrawal Form

8. Usage Rights to Materials

All materials, recordings, and access to the learning platform provided as part of the program are protected by copyright. The Customer receives a simple, non-transferable right of use for personal use during and after the program. Distribution, reproduction, or commercial use of the materials is not permitted without our prior written consent.

9. Liability

We are liable without limitation for intent and gross negligence, as well as under the provisions of the German Product Liability Act and for injury to life, limb, or health. In the event of a slightly negligent breach of material contractual obligations (cardinal obligations), our liability is limited to the damage typically foreseeable at the time the contract was concluded. Beyond that, liability for slight negligence is excluded. This also applies to content created with the assistance of AI systems — we provide no guarantee that participation in the program will achieve any particular economic success or result.

10. Data Protection

Information on the processing of personal data can be found in our Privacy Policy.

11. Final Provisions

The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from this contractual relationship is Amberg. This does not apply to consumers; the statutory places of jurisdiction remain unaffected for them. Should individual provisions of these Terms be invalid, the validity of the remaining provisions shall remain unaffected.